Rachel Leach trading as mongoosemoon respects the privacy of our online customers. We are committed to ensuring that your privacy is protected and that all information provided online by website visitors is secure. We have an SSL certificate to ensure our server 123-reg keeps your personal data secure.
What information do we collect?
You may choose to visit our website by allowing just necessary cookies. You will, however, be required to provide information such as your name, address, telephone number and email address, as well as certain financial information (such as debit or credit card details) if you choose to purchase products offered on our website for the purpose of paying for your chosen items and processing your order.
If you allow all cookies we may also collect information about where you are on the internet (e.g. your IP address) your browser type, the country where your computer is located, the pages of our website that were viewed during your visit, and search terms you entered on our website etc.. We may collect this information even if you do not register with us. You should be aware that our website may capture information about your visit that will help us to improve the quality of our service and your experience of our website.
How do we use your information?
We use your information in order to process your order and deliver it to you.
Your information will be provided to Charlie Findlay who custom makes our handmade leather belts for www.mongoosemoon.com.
We may use the information that we collect about you to improve our site to ensure that our content is presented in the most effective manner for you and for your computer.
Disclosure of Your Information
Your information may also be disclosed to analytics and search engine providers that assist us in the improvement and optimisation of our site. We do not disclose information about identifiable individuals to our analysis, but we may provide them with aggregate information about our users in order to optimise user experience.
We may disclose your information if we believe that such disclosure is necessary to comply with legal process or duty. For example, we may disclose information that is required to identify or contact an individual or company who may be violating our Terms and Conditions, or who may be interfering with other users or the mongoosemoon.com website. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. You should be aware that if we are requested by police or any other regulatory or government authority investigating suspected illegal activities to provide any personal information and/or user information, we are entitled to do so.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. You may request to have your personal information deleted and removed from our servers at any time as soon as your email has been processed and delivered, by sending an e-mail to firstname.lastname@example.org. Please note that this may affect your ability to use our website.
Our site may, from time to time, contain links to and from the websites of our suppliers and social media. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites or choose to like or follow us.
You have the right to ask us to remove your personal data from our computers.
Mongoose Moon has implemented security measures to protect the personal information that you provide us with against unauthorised access and/or use.
You must keep your login information confidential and never disclose it to third parties. Accordingly, any purchase made using your login information is presumed to have been made by you since you are the sole owner of the login information. If your password is lost, stolen or used fraudulently, you must inform us immediately.
When you place an order through our website, all payments are processed by either PayPal or Nochex. Rachel Leach of Mongoose Moon has no access to your bank or credit card details. Both Paypal, nochex and Mongoose Moon use secure server software that protects your information whenever you place an order or access your account details. The software encrypts the information you input on a secure socket layer (SSL) and protects your confidentiality from unauthorised access and disclosure. We store your purchase details on our computers which backed up by icloud. After the accounts have been filed with HMRC only paper copies of your purchases will be saved for 7 years, and stored in a metal filing cabinet in our office at Verna Cottage. Our website is also regularly backed up to iCloud. We ask for your explicit consent to collect your personal data on www.mongoosemoon.com.